NOVANT HEALTH MATTHEWS MEDICAL CENTER

Address:

1500 MATTHEWS TWNSHP PRKWY BOX 3310
MATTHEWS NC 28106

Rating

;
Survey of Patient
Questions NOVANT HEALTH MATTHEWS MEDICAL CENTER National Average North Carolina Average
Patient survey summary star rating. More stars are better.
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73%
73% 72%
Patients who reported YES, they would definitely recommend the hospital 74%
72% 70%
Patients who reported that their doctors "Always" communicated well 83%
81% 82%
Patients who reported that their room and bathroom were "Always" clean 72%
75% 73%
Patients who reported that their nurses "Always" communicated well 78%
81% 81%
Patients who reported that YES, they were given information about what to do during their recovery at home 86%
87% 87%
Patients who reported that staff "Always" explained about medicines before giving it to them 56%
66% 66%
Patients who "Strongly Agree" they understood their care when they left the hospital 53%
53% 53%
Patients who reported that the area around their room was "Always" quiet at night 59%
62% 63%
Patients who reported that they "Always" received help as soon as they wanted 55%
70% 69%