NOVANT HEALTH MATTHEWS MEDICAL CENTER

Address:

1500 MATTHEWS TWNSHP PRKWY BOX 3310
MATTHEWS NC 28106

Rating

;
Survey of Patient
Questions NOVANT HEALTH MATTHEWS MEDICAL CENTER National Average North Carolina Average
Patient survey summary star rating. More stars are better.
Patients who reported that their doctors "Always" communicated well 83%
82% 82%
Patients who reported that their room and bathroom were "Always" clean 72%
76% 73%
Patients who reported that their nurses "Always" communicated well 78%
81% 81%
Patients who reported that YES, they were given information about what to do during their recovery at home 86%
87% 87%
Patients who reported that staff "Always" explained about medicines before giving it to them 56%
66% 66%
Patients who "Strongly Agree" they understood their care when they left the hospital 53%
54% 53%
Patients who reported that the area around their room was "Always" quiet at night 59%
62% 63%
Patients who reported that they "Always" received help as soon as they wanted 55%
70% 69%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 73%
73% 72%
Patients who reported YES, they would definitely recommend the hospital 74%
72% 70%