Survey of Patient | |||
---|---|---|---|
Questions | CAROLINAS HEALTHCARE SYSTEM KINGS MOUNTAIN | National Average | North Carolina Average |
Patient survey summary star rating. More stars are better. |
|
||
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
72%
|
73% | 72% |
Patients who reported that YES, they were given information about what to do during their recovery at home |
89%
|
87% | 87% |
Patients who reported that their room and bathroom were "Always" clean |
68%
|
76% | 73% |
Patients who reported that staff "Always" explained about medicines before giving it to them |
74%
|
66% | 66% |
Patients who reported that they "Always" received help as soon as they wanted |
73%
|
70% | 69% |
Patients who reported that their nurses "Always" communicated well |
83%
|
81% | 81% |
Patients who reported that their doctors "Always" communicated well |
85%
|
82% | 82% |
Patients who reported YES, they would definitely recommend the hospital |
72%
|
72% | 70% |
Patients who "Strongly Agree" they understood their care when they left the hospital |
52%
|
54% | 53% |
Patients who reported that the area around their room was "Always" quiet at night |
62%
|
62% | 63% |